When an automation includes decisions that a human should make (eg:approvals, escalations etc), UiPath Action Center makes it easy and efficient to hand off the process from robot to human .
If we have a long running workflow in which human validation is required, We can configure the same in Studio using the Orchestration Process template and specific activities.
Once an Action is generated, it is displayed on the Actions page on the uipath cloud with the status Unassigned. Attributes like priority, title or action catalog are populated based on how the action was customized in Studio using the corresponding activity.
After an Action is handled by a human, the execution is routed back to the process, as marked in the workflow by the corresponding activity, and gets executed on an available UiPath Robot!
Some sample domains where we can implement Uipath Action Center:
1⃣.Credit account creation- Focus robots on validating credit scores, populating account data, and activating accounts, while people review and approve!
2⃣.Invoice processing- Let a robot extract the invoice data, match POs, and trigger payment processes, while people just handle approvals and exceptions!
To learn more on Uipath Action center with hands-on real-life examples, please visit https://academy.uipath.com/courses/uipath-action-center
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